Get help and send feedback
Bounded TeamUpdated October 13, 2026
Bounded is built by a small team that reads every message — support requests, feature ideas, and “this felt confusing” notes all land in the same inbox and genuinely shape the app.
Reaching us
- In the app — You tab → Contact Support (in the Help section) opens a pre-addressed email.
- Directly — support@waslapps.com.
- A counter looks wrong — tap Report a problem at the bottom of its breakdown. The report carries the counter’s settings, so we can check it without a follow-up; see reporting a problem with a counter.
- A trip looks wrong — Report this trip fixes it on the spot and can send us the evidence.
What helps us help you fast
- Your app version — shown at the bottom of Settings (You tab → the gear), e.g. v1.10.0.
- What you expected vs what happened — for counting questions, the counter name and the dates involved let us reproduce the math.
- A screenshot of the screen in question, if it is visual.
Because your data stays on your device, we cannot look anything up on a server — the context you include is everything we have, and we would not want it any other way.
Billing questions
Purchases run through Apple, so refunds go via reportaproblem.apple.com — but email us anyway for anything billing-related; we can usually point you to the fastest path. See managing your subscription.
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